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FAQs

Trustee/U. S. Trustee

  1. 3. Who is a U. S. Trustee?

    A U.S. trustee is an individual appointed by the Attorney General of the United States to oversee and administer a program of appointing and supervising a panel of trustees, monitoring plans and disclosure statements in chapter 11, 12, and 13 cases, monitoring applications for compensation, and monitoring the progress of bankruptcy cases

  2. 4. Who is the current U S Trustee?

    Patrick S. Layng, United States Trustee for Northern District of IL Eastern and Western divisions

NextGen Account Readiness

  1. 3. Can the firm continue to use one PACER account for viewing documents?

    Yes. You can still have one PACER account for support staff and non-attorneys to view documents only. It is recommended to upgrade the account to utilize the password reset function and provide additional account security. If you do not already have a PACER-Case Search Only account click here to register PACER.

  2. 4. Do all attorneys need their own individual PACER accounts for NextGen?

    Yes. Each attorney filing electronically with ILNB needs their own individual PACER account.

  3. 5. How do I know if I have an upgraded PACER account?

    Login to Manage My Account and check your “Account Type.” It should indicate if you have an Upgraded PACER Account.

  4. 6. I am concerned that once I upgrade my account, I will no longer be able to get into other courts’ filing systems since they are not currently on NextGen.

    You will continue e-filing in Non-NextGen Courts (Legacy Courts) via the court’s website, using your court-issued login and password for CM/ECF.

    The new/upgraded PACER account will allow you to view documents in NextGen and Legacy Courts.

NextGen Pacer Administrative Accounts

  1. 3. How do I know I am only paying for accounts sanctioned by our company?

    A user cannot add an account to your PAA. The PAA Administrator must send an invite to the user and they must accept the invite. As the PAA Administrator, you can unlink users from the account at any time, and the individual user can also unlink from the PAA at any time.

  2. 4. How would you add an existing PACER account to my PACER Administrative Account?

    To add a PACER account, you would need to select from the four options:

    • Add Existing PACER Accounts to My PAA
    • Remove PACER Account from My PAA
    • Rescind My Pending Request
    • Download List of All My PACER Accounts

    After selecting “add existing pacer accounts to MY PAA,” this will send an invite to the PACER user. The user must accept the invite in order to be added to the PAA account.

  3. 5. If an account has a balance, will that balance be transferred to my PACER Administrative Account once it is linked?

    Yes. Any balance (including credit) will be transferred to the linked PACER Administrative Account.

  4. 6. If each attorney has their own PACER account, will the firm get several different bills?

    Yes. The firm will receive several bills. The firm can create a PACER Administrative Account (PAA) for central billing for all attorneys.

    On our website under PACER: NextGen: Central Sign-On Link there is a section on how to register for a PACER Administrative Account.

    One person in the firm should be appointed the PAA Administrator and would complete the registration on the PACER website.

    Once that account is created, (for administrative purposes ONLY), the PAA Administrator can:

    •  Add users to the account, which will send an invitation to that user asking them to accept being a part of the PAA account.
    • Upon accepting the invite, the PAA Administrator will receive one bill itemized for each attorney.

    Additional information can be obtained from the PAA User Manual.

Judges Chambers/Clerk's Office

  1. 3. How do I get information about a case?

    There are several ways you can get information:

    • If you have access to a computer with internet access, you can get access to the Court’s electronic records through PACER by selecting the menu option "ECF/Pacer Login" from the Court's website.
    • In order to use PACER, you must open a PACER account. You can do that by calling (800) 676-6856 or (210) 301-6440 to get a registration form. You may register online at https://pacer.psc.uscourts.gov/
    • You may also come into the court and use the public service computers to view electronic records for no fee. See our website for Court Locations and Directions.
    • You can access the Voice Case Information System (VCIS) 24 hrs., 7 days a week by dialing (866) 222-8029 to obtain the most requested case information automatically. To access this system please follow the instructions on the McVCIS information page.
  2. 4. How do I get my name removed from your website? Google search finds my name.

    We cannot remove your name from our website. All records and hearings are public. Google has an option to remove your name from its results https://support.google.com/websearch/troubleshooter/3111061?hl=en. Other search engines may have a similar option.

  3. 5. How do I report a bankruptcy fraud?

    Investigations of alleged bankruptcy fraud are the responsibility of the U.S. Trustee. Here is a link to the local U.S. Trustee https://www.justice.gov/ust/r11/index.htm. Please report any fraudulent bankruptcy activity.

  4. 6. I am not fluent in English; can I be provided an interpreter for the hearing?

    No. However the U.S. District Court Interpreters Office can provide you with interpreter resources information at 312-435-5837. The U.S. Courts will not cover any interpreter expenses.

    For additional information, please refer to the Guide to Section 240 of the Judiciary Policy, Volume 5: Court Interpreting.

Common Terms and Definitions

  1. 4. What does it mean when the document is restricted?

    The Judicial Conference Privacy Policy protects the accessibility of private and sensitive information such as full Social Security numbers on any document filed after December 1, 2003. This type of information could be used for identity theft and access must be restricted to court users only. A redacted version of the document must be filed. However, CM/ECF documents filed before the policy was implemented may still contain private information.

  2. 5. What is a "judgment"?

    It is a court judgment awarding a plaintiff the relief sought in the complaint because the defendant has failed to appear in court or otherwise respond to the complaint.

    https://www.uscourts.gov/FederalCourts/Bankruptcy/BankruptcyBasics.aspx

  3. 6. What is a bankruptcy petition?

    The document that initiates the filing of a bankruptcy proceeding, setting forth basic information regarding the debtor, including name, address, chapter under which the case is filed, and estimated amount of assets and liabilities.

eSR (Using eSR)

  1. How do I know what to list for my exemptions?

    Please consult the Bankruptcy Pro Se Help Desk or refer to the Guide for Individuals Filing a Bankruptcy without an Attorney located on our Filing Without an Attorney page on the court’s website at www.ilnb.uscourts.gov or contact our Bankruptcy Pro Se Help Desk for free legal advice from a licensed attorney.

  2. Do I need to answer the questions marked with an asterisk?

    Questions marked with an asterisk are required and will display an error message if left unanswered.

  3. I can’t open the attachments in the confirmation email. Where can I get the forms?

    The Declaration Regarding Electronic Filing (Self-Represented Individual) (Form G-20) and Statement About Your Social Security Numbers (Official Form 121).

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