Court Rolls Out New FAQ Service, SmartHelp
The Court has developed a new self help service "SmartHelp.” SmartHelp will replace the Court's Frequently Asked Questions, FAQs. SmartHelp is designed to deliver an answer to a question with fewer clicks and without reading through many questions. This is accomplished in two ways: First, users can narrow their search by the Category which defines them or their role in a case ( i e Creditor, Debtor, Attorney). Second, users can search by Phrase (keywords); this feature will search all categories and deliver available questions and answers. The more specific the Phrase, the narrower the results.
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