2011 Customer Satisfaction Survey

Friday, June 10, 2011

We at the United States Bankruptcy Court Northern District of Illinois are extremely pleased with the willingness of court users to take their time to complete our surveys. This is our 5th year administering our Customer Satisfaction Survey. The most recent results are posted on our website  under Court Information-Clerks Office- Customer Satisfaction Survey Results.
As a result of past survey feedback, we have expanded the hours of service, implemented a language translation service for our website, and have changed language and access information on our website, to just name a few.

It is that time of the year again. We want to provide the best possible service to our customers and we need to measure the progress towards those goals through the opinions of the people who use the court.

Please help us serve you and others better by completing our Customer Satisfaction Survey. The survey will be available on our internet site for the month of June. We will have staff members administering the survey in the outlying counties and Rockford on June 24, in Chicago the week of June 27, and Kane County on June 30, 2011.

To take the survey please click here.